Maxbet app Terms and Conditions of Use

These Terms and Conditions ("Agreement") constitute a legally binding contract between you ("Player" or "User") and maxbet app ("Platform", "We"). This Agreement governs your access to and use of all services, games, and features provided through the maxbet app website and mobile application.

By clicking the "Register" button, logging into your account, or using any part of the maxbet app platform, you agree to comply with and be bound by all terms contained herein, including our Privacy Policy and Responsible Gaming Policy, which form part of this agreement.

Each player is only permitted to hold one (1) active account on maxbet app. Attempts to register more than one account using the same name, phone number, email address, identification number, or device are prohibited and will result in all associated accounts being frozen.

During registration, you are required to:

• Providing accurate, complete, and up-to-date personal information including your full name, national ID number (MyKad), and active mobile number.
• Creating a strong and unique password for your maxbet app account.
• Not to share your account login credentials with any other party.
• Notify us immediately if you suspect unauthorised access to your account.

KYC (Know Your Customer) verification is required before your first withdrawal is processed. Documents that may be requested include a copy of your MyKad or passport and a recent bank statement. This verification process is carried out solely to ensure the security of your account and to comply with legal requirements related to anti-money laundering.

All transactions on maxbet app are conducted in Malaysian Ringgit (RM). maxbet app supports a variety of local payment methods including direct bank transfer (FPX), Touch 'n Go eWallet, GrabPay and Boost for the convenience of players across Malaysia.

Deposit:

• The minimum deposit amount is RM 30 per transaction.
• Deposits are typically credited to your account within minutes.
• Maxbet app does not charge any processing fees for deposits.
• You are responsible for ensuring that all deposited funds are from a legitimate source and in your own name.

Withdrawal:

• All withdrawal requests are processed within 24 hours after verification.
• The bank account registered must be in the same name as your maxbet app account.
• Maxbet app reserves the right to request additional documents before approving large or first-time withdrawals.
• Any suspicion of fraudulent activity may result in a temporary hold on withdrawal requests for investigation purposes.

Maxbet app offers a wide range of bonuses and promotions from time to time, including welcome bonuses, deposit bonuses, cashback, referral bonuses, and other special offers. Each bonus is subject to specific conditions stated in its respective promotion terms.

General terms applicable to all bonuses on maxbet app:

• All bonuses are subject to rollover requirements (wagering requirements) before a withdrawal is permitted.
• Different rollover requirements apply to different game types — check the full promotion terms before accepting any bonus.
• Bonuses may only be used for playing on maxbet app and cannot be transferred or directly exchanged for cash.
• Each player is eligible to receive the welcome bonus once only.
• Maxbet app reserves the right to void any bonus suspected of being obtained through fraud or system abuse.
• Promotional offers may be withdrawn or modified by maxbet app at any time without prior notice.

Maxbet app provides over 500 casino games from world-class providers. All games use a certified Random Number Generator (RNG) that has been independently audited by international bodies, ensuring every game outcome is completely random and fair.

The player agrees to:

• Playing for personal entertainment purposes only, not for professional or commercial purposes without written consent from maxbet app.
• Not to use any automated software, bots, scripts, or third-party tools designed to gain an unfair advantage in games.
• Not to attempt to exploit any bugs or technical vulnerabilities in the maxbet app system. Any bugs discovered must be reported to our support team.
• Not to cooperate with other players to manipulate game outcomes in live casino games or table games.

Maxbet app reserves the right to void any winnings obtained in violation of these rules and to take further action, including account suspension and reporting to the relevant authorities.

Maxbet app takes the protection of your personal data seriously. All information you share with us is secured using 256-bit SSL encryption — the same level of encryption used by leading banking institutions in Malaysia.

As a player, you are responsible for:

• Keeping your password and account login credentials confidential.
• Log out of your account when using a device shared with others.
• Not to disclose account information to anyone, including individuals claiming to be maxbet app representatives through unofficial channels.
• Notify our support team immediately if you suspect your account has been accessed without authorisation.

For more information on how we handle your personal data, please refer to our Privacy Policy ours which forms part of this agreement.

Use of the maxbet app platform is strictly prohibited for the following:

• Registering or using an account on behalf of another individual without valid written authorisation.
• Using funds derived from illegal activities or fraud to make deposits.
• Spreading false or misleading information about maxbet app on any platform or media.
• Attempting to hack, disrupt, or compromise the security of maxbet app's technical infrastructure.
• Money laundering through the use of the maxbet app platform.
• Any form of cooperation or collusion between players intended to exploit the gaming system.

Maxbet app reserves the right to temporarily suspend or permanently close a player's account in the following cases:

• Violation of any terms outlined in this document.
• False or inaccurate registration information discovered during the KYC process.
• Suspicion of fraudulent activity, money laundering, or system abuse.
• A voluntary request from the player to close their account.
• Account inactive (no login) for more than 12 consecutive months.

If an account is closed at the player's own request and there is no breach of terms, the remaining cash balance (excluding bonuses) will be refunded once the verification process is complete. Accounts closed due to a breach of terms are not eligible for a balance refund.

You may request a temporary suspension of your own account at any time as part of our responsible gaming programme. Contact our support team for more information on this option.

Maxbet app provides the gaming platform on an "as is" basis. While we always strive to ensure the platform operates smoothly and without interruption, maxbet app makes no guarantee that the platform will always be free from technical errors, disruptions, or service outages.

To the extent permitted by law, maxbet app is not liable for:

• Financial losses incurred as a result of unfavourable gaming outcomes.
• Service disruptions caused by factors beyond our control, including internet connectivity issues, power outages, or natural disasters.
• Data loss caused by technical failures beyond the platform's control.
• Any indirect, incidental, or consequential damages arising from the use of the maxbet app platform.

Gambling carries financial risk. maxbet app encourages all players to play responsibly and only use funds they can afford to lose. For more information, visit the Responsible Gaming us.

Maxbet app reserves the right to update, amend, or replace any part of these Terms and Conditions at any time at our sole discretion. Changes to the terms will take effect immediately upon publication on the maxbet app website.

We will endeavour to notify players of significant changes to the terms via:

• Pop-up notification upon your next login after changes have been made.
• Email notification to the email address registered to your account.
• Update of the "Updated on" date shown at the top of this document.

Continued use of the maxbet app platform after any changes to the terms are published means you accept and agree to the updated terms. We advise you to review this Terms and Conditions page periodically to ensure you are always aware of the latest applicable terms.